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Richard Common

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How to Choose the Right IT Company for Your Business

Posted by Richard Common on 19-Dec-2016 14:56:16

Every business, large and small, has different IT support requirements. Based on this, it would be beneficial to work with an IT company that delivers tailored solutions based on the specific needs of your organisation. IT companies deliver a cost effective and reliable method of managing the IT needs of any business. 

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Topics: IT Services Provider

IT Support for Small Business: Selecting a Managed Service Provider

Posted by Richard Common on 09-Dec-2016 11:00:00

One of the most important and necessary pieces of office equipment today is the computer. Businesses in the UK, whether large or small, in some way or another, require the use of computers, the internet, and a networking infrastructure to stay ahead of the competition.

In large organisations, the support service is taken care of by their own IT department, but in small organisations, this work is mostly outsourced as the scope is not large enough to support dedicated staff but is extremely important for the continual operation of the business.

In small organisations, the IT infrastructure normally consists of a few computers and a small network setup, maybe including a file server.  It would not be feasible economically, for them to have their own local IT Support team, but at the same time they need to ensure that business can continue without any downtime.

Selecting a Managed Service Provider (MSP) for your business IT Support and Services can be a tough task. Here are a few points to consider:

  1. Check the qualifications of the IT support service provider. You need to know that you are dealing with valid and authentic professionals.
  2. Ask about their experience.
    1. How many years have they provided this service to others?
    2. Which areas and environments do they have experience in?
  3. Discuss the service terms and conditions beforehand. Make your expectations clear and go through all the checkpoints. Be very careful at this stage because a small change in the agreement can lead to being stuck in a contract which may not be appropriate. Check to see that IT support services are inclusive of computer, network services and users.
  4. Check any membership or associations with any of the well known vendors. This will help you ascertain their competency level.
  5. Talking to existing customers will help you guage the level of services and the quality of services offered.

For a relatively small cost for services that support the entire business, SMB's that outsource IT services have a lot to gain. Here are two big benefits:

  1. Increases productivity: you won't have to worry about your IT and you can concentrate on your business. The services will help improve your systems and make them more efficient.
  2. Gives you an edge over your competition: strong IT support will help you deliver products/services to your customers quicker and more efficiently.

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Topics: IT Support, IT Services, IT Services Provider, Outsourcing

6 Reasons to work with an IT Support company near me

Posted by Richard Common on 07-Dec-2016 08:05:00

Every business in the UK is looking for ways to improve, become more efficient and to keep the IT systems running. A major part of this is the IT assistance process. A good IT company has the ability to respond, resolve IT issues and offer the right solution for business IT requirements. Here are some of the major benefits:

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Topics: IT Support, IT Services, IT Services Provider, IT Support Sunderland, IT Support Newcastle

Top New Features in Microsoft Windows Server 2016

Posted by Richard Common on 05-Dec-2016 17:05:13

Safeguard your business

  • Just in Time and Just Enough Administration.
  • Windows Defender for malware protection.
  • Trusted/Secure boot.
  • Shielded virtual machines.
  • Host guardian services.

Improve IT efficiency and productivity

  • Enhanced containers.
  • Stretch clusters.
  • Rolling cluster O/S upgrades.
  • Storage Spaces Direct.
  • Storage replica.
  • Storage Quality of Service.
  • Remote Desktop Services.

Ready for the Cloud

  • Encrypted Virtual Machines and Containers.
  • Azure Backup, Azure Site Recovery, Azure Storage.
  • Azure Active Directory.
  • RSMT Azure Remote Server Management Tools.
  • Microsoft Business Software Operations Manager Suite.

Book a Free Assessment

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Topics: Software, Microsoft

Customer Testimonial - Providing Services to Multi Tenant Buildings

Posted by Richard Common on 30-Nov-2016 16:38:40

Hear how Chris March from Remember Media and Maurice Tinkler from Sunderland City Council benefitted from PCI Services IT Support, IT Services and approach to working with businesses within a multi-tenant building.

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Topics: IT Services, IT Services Provider, Testimonials

Production control system integrating manufacturing management

Posted by Richard Common on 28-Nov-2016 14:57:32

Operations II: Manufacturing solution

Operations II is an ideal system for small to medium sized manufacturing companies looking to implement cost effective manufacturing software solutions. It is a complete production system that integrates manufacturing management and quality control with the financial system. The profit on jobs can be assessed, purchase invoices matched against goods inward receipts, and stock control actively managed.


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Topics: Pegasus, Software, Manufacturing

Pegasus P11D Organiser, Expenses, Benefits Tracking Software Features

Posted by Richard Common on 18-Nov-2016 14:07:21

Pegasus P11D Organiser is an powerful advanced system for managing expenses and benefits. Designed by experienced ex-HMRC Compliance Officers with a view to eliminating exposure to incorrect or late returns, the software can be used throughout the year as an expenses and management system providing an accurate audit trail of every individual item of benefit and expense.

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Topics: Pegasus, Software

What is Spear Phishing?

Posted by Richard Common on 20-Oct-2016 14:41:12

Spear phishing is a targeted email attack in which a hacker uses email to masquerade as someone the target knows and trusts.

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Topics: Security

What is Social Engineering?

Posted by Richard Common on 18-Oct-2016 11:04:22

Social engineering happens when someone uses manipulation, influence or  reception to get another person to release information or to perform some sort of action that benefits a hacker.

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Topics: Security

Pegasus Business Cloud - Accelerate your Business Growth

Posted by Richard Common on 13-Oct-2016 12:08:03

Pegasus Business Cloud - Accelerate your Business Growth

Click here to go to the slideshare presentation of Pegasus Business Cloud

No need to upgrade your hardware or IT infrastructure and no local servers are required.

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Topics: Pegasus, Software, Hosting, Cloud

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