PCI Services Blog

Reason 17 - Pegasus Opera 2 Upgrade - Business Improvement Features

Posted by Richard Common on 07-Sep-2016 09:31:00

Since the first release of Opera 3, we’ve added many more exciting new features to provide you with software that works hardest for your business through business improvement features. When using Pegasus Business Software you’ll also benefit from all these:

New report engine

In Opera 3 (O3) you can run multiple reports at the same time and reports can remain open whilst you navigate to other screens.  The new search facility creates a list of bookmarks that link to the relevant results of your search so you can find what you’re looking for quickly and easily.

Document Management Desktop

Pegasus Document Management Desktop brings the benefits of Document Management directly to the desktop of everyone in the office, independent of O3. It allows instant retrieval and utilisation of documents stored within the Document Management database, and enables electronic capture of documents. Document Management Desktop users do not affect the O3 user count and the application is available at a fraction of the price. PCI Monpellier also provide Pegasus Document Management Support.

Improved user assistance

Opera 3 Help has been restructured and significantly improved, and now includes a What’s New section and a How To section.

Enhanced user interface

You’ll find navigating around Opera 3 easy, with the improved user interface delivering a fresh, modern look and feel, and a ribbon bar with meaningful icons to help make navigation easier.

Service & Helpdesk Management enhancements

Batch Generate Preventative Maintenance Calls

Preventative Maintenance calls due for items in the Equipment Register can be created in bulk, saving valuable time. Choose how they operate, whether to use contracts which include preventative maintenance visits, or whether to simply maintain and service equipment items.

Summary Scheduler

The Summary Scheduler in Helpdesk Management provides the perfect solution for scheduling, rescheduling and viewing calls in bulk, rather than from the individual calls. A summary view of all resources can be displayed for the chosen month.  Flexible filtering allows for more accurate planning such as Installation Calls Only, for engineers that work out of hours, or calls that are allocated to a specific department.

Other features added to O3 to enhance your experience include:

  • New chart controls.
  • Modeless reporting.
  • Improved form functions through enhanced graphical representation.
  • Mouse wheel navigation and double click processing.
  • Password expiry.

 

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Topics: Pegasus, Software, Opera 2 Upgrade, Document Management

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